My Portfolio
Here, you'll see a handpicked collection of my case studies that give you a peek into my work and the impact I’ve made. Each project shows how I tackle tricky problems and collaborate with different folks to get the job done.
Billing dashboard concept
Applying UX research methods to gather data that informs dashboard designs, ensuring they effectively communicate critical information for users.
Room booking platform
Streamlining the reservation process for rooms, conference centers, visitor registration, and event planning at JPMorgan Chase locations worldwide.
Contact center platform
Leading usability brainstorming sessions to generate solutions for improving the KeyBank contact center platform's user flow and page design.
Document management
Revamping document management with thumbnail previews to simplify file navigation, improving document discovery and accessibility.
